Strengths & good practices

Each team’s manager ensures that the learning and development needs are met through discussion after activities such as specific courses and through monitoring outputs from observations and worksheets. Many courses have specific tests or exams at the end to check both knowledge and skills eg the new FGAS qualification.

People confirmed that their learning and development needs were met. New people were very happy with the support provided during their induction to their new job so that they could be up and running quickly. People changing roles also felt well supported for their new role.